Terms & Conditions

Welcome to Shoolov.com. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using Shoolov.com, you agree to be bound by these terms and conditions and our Privacy Policy. If you do not agree with any of the terms, you must refrain from using our platform.

2. General Information

Platform Name: Shoolov.com
Contact Email: contact@gmail.com
Support Email: support@gmail.com
Call Center Number: 01923339933

3. Use of the Website

• You agree to use our platform only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the platform.
• We reserve the right to terminate access to our website if these terms are violated.

4. Product Information and Pricing

• We make every effort to provide accurate product descriptions and prices on our platform.
• Prices and availability are subject to change without notice. We reserve the right to cancel or refuse any order due to inaccuracies in price or availability.

5. Orders and Payment

• By placing an order on Shoolov.com, you agree that all information provided, including payment details, is accurate and complete.
• Payment can be made through accepted methods displayed at checkout. All payments are subject to validation checks and approval.

6. Shipping & Delivery

• We offer shipping via courier services.
• Shipping charges:
  • Inside Dhaka: 80 Tk.
  • Outside Dhaka: 130 Tk.
• Delivery timelines vary depending on your location. We are not liable for delays caused by the courier service.

7. Return Policy

• If you are not satisfied with your purchase, you may request a return within 24 hours of receiving the product. The product must be in its original condition and packaging.
• To initiate a return, please contact our support team at support@gmail.com or call 01923339933.

8. Refund Policy

• Refunds are available within 3 days of product return, provided the returned item meets our inspection standards.
• Refunds will be processed to the original payment method used during the purchase. Processing times may vary depending on your payment provider.

9. Cancellations

• Orders can be canceled before shipment. Once shipped, the order cannot be canceled but can be returned as per our return policy.
• We reserve the right to cancel any order at our discretion if we suspect fraud or other inappropriate behavior.

10. Limitation of Liability

Shoolov.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our platform or products. Our total liability shall not exceed the amount paid for the product.

11. Intellectual Property

All content on Shoolov.com, including text, graphics, logos, and images, is the intellectual property of Shoolov.com or its content suppliers and is protected by applicable laws. Unauthorized use of this content is strictly prohibited.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Bangladesh.

13. Amendments

We reserve the right to amend these terms and conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the platform signifies your acceptance of the updated terms.

14. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: contact@gmail.com
Call Center: 01923339933