At Shoolov.com, we understand that plans can change, and we strive to make the order cancellation process as simple as possible. Please review our cancellation policy below for the terms and conditions regarding order cancellations.
Before Shipment: You can cancel your order at any time before the product is shipped. Once the order is processed and shipped, it can no longer be canceled and must go through the return process.
After Shipment: Once an order has been shipped, it cannot be canceled. However, you may return the product as per our Return Policy.
To cancel an order:
Contact Customer Support:
Email us at support@gmail.com or call us at 01923339933 as soon as possible to request an order cancellation.
Provide Order Details:
Include your order number, the product details, and the reason for cancellation.
If the order is canceled before shipment, a full refund will be issued within 7 business days of receiving the cancellation request.
Refunds will be processed to your original payment method.
Customized Orders: Orders for personalized or custom items cannot be canceled once they are in production.
Perishable Goods: Orders for perishable goods cannot be canceled once they have been processed.
If you have any questions about our Cancellation Policy or need assistance with canceling an order, please reach out to us:
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